Returns

We want you to love your goodies, however if you would like to exchange or return an item, please email returns@penandnashco.com within 14 days of receiving your order. We will happily accept unworn and unwashed items. Due to the nature, we are unable to accept returns on Sale items.

Customer is responsible for all shipping fees. Once the item has been sent back, in our possession and we have found to be in new condition we will issue your return. 

 

FAQ's:

I received a damaged item. What do I do?  Please inspect your items upon receipt carefully. We inspect all items before they leave our warehouse but if we’ve missed anything, we require notification within 5 days of receipt. Please email us at returns@penandnashco.com with photos of the damage. We will respond within 1-2 business days to resolve the matter for you as soon as possible.

I received the wrong item/color/size. What do I do? Please notify us immediately via email at returns@penandnashco.com. We will respond to you within 1-2 business days to resolve the matter for you and get you the correct item as soon as possible.